Resolve alerts faster and investigate cases more thoroughly, with intelligent case management
Complete Context. Zero Distractions.
Treat every case like a carefully curated canvas - an all-in-one view with everything analysts need to investigate deeply and act quickly.
Built for Analysts, not Admins
Human expertise shouldn't be wasted on manual data entry and repetitive busywork. Automate the routine, highlight the nuanced, and empower analysts to focus on what matters. That is what true efficiency is all about.
The system learns as you work. By tracking investigation progress and user-defined flags, it automatically suggests appropriate closing codes based on your findings. This accelerates resolution times while ensuring your audit trail remains 100% consistent and transparent.
Tailor every part of your investigation workflow. Everything from checklists and statuses to escalation paths and customer communication can be configured to match the way your team actually works.
Every action, decision, and status is instantly captured, stored and easily accessible. This guarantees full traceability and transforms your daily work into dashboard-ready intelligence.
Take the headache out of compliance. Soap's AI compiles your investigation data, audit trails, and decision logs to automatically generate and format required FIU-reporting and annual compliance reviews with a single click.
GDPR
COMPLIANT
DORA
COMPLIANT
ISO-27001
READY
AMLR
READY